This Privacy Policy and Notice of Privacy Practices explains how medical and personal information about you may be collected, used, and shared, and how you can access that information. Please read it carefully.
MIND-BODY SYNERGY MEDICAL SERVICES LLC, doing business as Mind-Body Synergy ("we," "our," or "us"), is a healthcare provider offering primary care, telehealth services, wellness care, weight management, and Remote Patient Monitoring (RPM). We are a Covered Entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
We are legally required to protect the privacy of your health information and to follow the privacy practices described in this notice.
We collect information necessary to provide healthcare services and operate our practice, which may include:
We may use and share your health information to provide medical care and coordinate treatment with healthcare professionals involved in your care.
Your information may be used to bill for services and receive payment. This may include sharing required details with insurance companies or billing service providers.
We may use information for practice operations such as quality improvement, staff training, compliance activities, administrative management, and patient safety efforts.
Your health information may be used or disclosed without your written authorization when allowed or required by law, including:
We may contact you regarding:
Communications may be sent via phone, email, or text message if you have provided consent.
If you provide your mobile number and agree to receive text messages, Mind-Body Synergy may send SMS messages related to:
SMS consent is not shared with third parties or affiliates.
We do not sell, rent, or share phone numbers or SMS consent for marketing purposes.
You may opt out of text messages at any time by replying STOP.
Message and data rates may apply.
Reply HELP for customer support
By opting in to receive SMS messages from our practice via web forms or other channels, you agree to receive messages including:
Message frequency may vary. Message and data rates may apply. To opt out at any time, email us at info@mindbodysynergy.us. For assistance, visit our website at www.mindbodysynergy.us.
SMS consent is private and not shared with third parties or affiliates.
We use reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure, in accordance with HIPAA and applicable laws.
You have the right to:
Requests must be submitted in writing. We will respond within legally required timeframes.
We are required by law to:
We may update this policy as needed. Any changes will apply to all information we maintain and will be posted on this page.
If you believe your privacy rights have been violated, you may contact us directly. We will not retaliate against you for submitting a complaint.
You may also file a complaint with the U.S. Department of Health and Human Services.
For questions or concerns regarding this Privacy Policy, please contact:
Office Manager (Privacy Officer)
